Terms and Conditions
Last Updated May 23, 2025
By accessing or using the services provided by Reflex Strategy Group (“Consultant”), you (“Client”) agree to be bound by the following terms and conditions. These terms govern the use of services provided by Reflex Strategy Group and apply to all Client accounts.
- Service and Card Processing Fees
We reserve the right to apply service charges and processing fees for debit card, credit card, check, or ACH payments. A Service and Card Processing Fee of 7% is applied to all debit card, credit card, ACH and paper check transactions. This fee is charged to cover the costs associated with processing card payments, address rising inflation costs and is required for every transaction made via card. - Manual Billing Fee
A Manual Billing Fee of 5% applies to accounts that do not utilize autopay. This fee is applied for manual processing of payments when autopay is not enabled by the Client. - Late Payment Fees
Late payments will incur a 5% fee of the total invoice amount for each five-day period the invoice remains unpaid in full, beginning on the day following the invoice due date. Late fees accumulate rapidly and can significantly increase the total amount due. The Client explicitly acknowledges and waives any claims of excessive fees that may arise due to late payments. - Refund Policy
Due to the nature of our service offerings, Reflex Strategy Group does not offer refunds, credits, or exchanges on any of our products and services. - Wire Transfer Option
Clients can avoid the Manual Billing Fee and the Service and Card Processing Fee by making a wire transfer at least 5 days prior to the due date. Payment must be received by the Consultant 5 days before the due date to qualify for avoidance of the additional service fees. - Payment Deadlines and Service Suspension
Services will be suspended immediately if payment is not received on or before the due date at 5:00 pm ET. However, late fees will continue to accumulate as outlined in the Client Service Agreement, and the Client’s obligations for payment remain in effect even if services are suspended. The Client is responsible for ensuring timely payments to avoid interruption in services and additional fees. - Affiliates
CLIENT acknowledges that the CONSULTANT may recommend, suggest, or require CLIENT to utilize products and services made available through affiliate links or programs that pay a commission to CONSULTANT. This agreement shall serve as the primary notification and disclosure of affiliate programs by the CONSULTANT and further disclosures may not be provided by CONSULTANT. - Best Efforts
The Consultant will use its best efforts to provide services in a professional, timely, and efficient manner. However, the success of the services depends on many external factors, including the active participation and engagement of the Client. The Client is responsible for adhering to the outlined Client Service Guidelines and ensuring the success of the campaign. The Consultant cannot guarantee specific results or outcomes but will make every reasonable effort to achieve the agreed-upon goals. - Terms and Amendments
These terms and conditions are subject to change. Any updates or amendments to these terms will automatically become effective upon posting on this website at https://reflexstrategy.com/terms. By continuing to use the services after such updates, the Client agrees to be bound by the revised terms. No further signature or explicit consent will be required for the adoption of these updated terms.